> ## Documentation Index
> Fetch the complete documentation index at: https://docs.squadvault.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Understand plans, feature gates, and how to upgrade your organization.

Billing is managed per organization. Owners and admins can change plans and payment methods.

The page shows **subscription status**, then **work** (portal + choose plan), then **insights** (no plan / locked features).

<Frame caption="Billing">
  <img src="https://mintcdn.com/squad-vault/1QQgC6jM7iMASl-A/images/screenshots/billing-overview.png?fit=max&auto=format&n=1QQgC6jM7iMASl-A&q=85&s=cee819d9e73e14e778c85b00608dca15" alt="Billing page showing current plan and upgrade options" width="2339" height="1340" data-path="images/screenshots/billing-overview.png" />
</Frame>

## Open billing

1. Go to **Billing** in the sidebar (owners and admins).
2. Review your current plan and available plans.
3. Choose a plan to start checkout when payment is required, or open the billing portal to manage payment methods.

## Feature access

Some features require a plan upgrade, including:

* Team and player management capacity
* Tryout / recruitment tools (basic recruiting)
* Form Builder / enhanced recruiting
* Custom apply domain (Elite)
* Feedback surveys
* Custom survey branding (public cover image)
* Scrim management (Mission Control)
* Discord Sync
* Flows (automations)
* Documents
* Organization API keys
* Audit log
* Member management extras

When a feature is locked, the dashboard shows an upgrade banner. Upgrade from billing, then retry the action.

## Plan changes and limits

Changing plans never deletes roster, files, team lists, or recruiting forms.

If you move to a smaller plan while you still have extra **open application forms** or **Team Panels**, they stay. You cannot add more until you close extras or upgrade. Billing shows this as over the plan limit.

Failed payments and canceled subscriptions keep the same rule: data stays; paid features lock until the invoice is paid or you choose a plan again. Open the **billing portal** to update the card, download invoices, or cancel.

Owners and admins confirm every plan change. The confirmation states that existing data is kept.

## Tips

* Only owners and admins can change plans.
* After upgrading, wait a moment if access does not refresh immediately, then reload (or open **Billing** to refresh feature access).
* Contact [hello@squadvault.xyz](mailto:hello@squadvault.xyz) for custom pricing questions.
* Custom apply domains need DNS (CNAME + TXT) and edge TLS (see [Recruitment](/user-guide/recruitment)).